As of March 2019, you must download a separate app to restore messages from MightyText to your phone.
Please follow these steps to install the app:
1. Open this help article on your phone (not your computer or tablet)
2. Tap the following link: https://mightytext.net/restore-messages-app-download
3. Select the Google account you link to MightyText and tap OK
NOTE: If you see the warning message “Your phone is not allowed to install unknown apps from this source”, then tap “Settings” in the warning message and select “Allow from this source” for Google Drive.
4. Tap Install
5. After the app is installed, tap Open
Please contact us via [email protected] if you have any questions or run into any issues.